VBO Tickets Terms of Use
THIS DOCUMENT GOVERNS YOUR RELATIONSHIP WITH VBO Tickets ("VBO Tickets") The following are the contractual provisions which govern your rights and obligations with regard to your purchase and use of event tickets ordered through VBO Tickets. By clicking the "I ACCEPT THESE TERMS AND CONDITIONS" button, you signify your agreement to be bound by all of the provisions contained in this document ("User Agreement" or "Agreement").
The following are the contractual provisions which govern your rights and obligations with regard to your purchase and use of event tickets ordered through VBO Tickets. By clicking the "I ACCEPT THESE TERMS AND CONDITIONS" button, you signify your agreement to be bound by all of the provisions contained in this document ("User Agreement" or "Agreement").
VBO Tickets IS A ClOUD SAAS PLATFORM FOR THE EVENT PROMOTER VBO Tickets provides software for the promoter or venue that is promoting or hosting the event for which you purchase tickets ("Event Provider" or "Promoter"). When you purchase a ticket for an event VBO Tickets does not handle or intercept any payment information you send to the Event Provider. Any tickets you purchase will be electronically sent to you, and/or printed for you at the location of purchase if offered by the Event Provider. You agree that all ticket sales will be deemed to take place in the State or Country where the Event Provider is located, regardless of where you may be when you transmit your order through the World Wide Web.
TICKET PRICES AND OTHER CHARGES Ticket Prices are set by the Promoter, not by VBO Tickets. VBO Tickets has no control over ticket prices, the number of seats available or the like. The Promoter tells VBO Tickets what seats it has available and the price of each. Each time a ticket is ordered through VBO Tickets, the pool of available seats is immediately reduced by the seats sold and payment is held for distribution to the Promoter.
Prices of each ticket purchased through VBO Tickets will include the Promoter's per ticket charge for each seat you purchase plus a per ticket convenience charge for VBO Tickets plus a non-refundable per order processing fee for VBO Tickets. Additionally, mailing, courier or other shipping or delivery charges will also be added to the cost of each ticket order mailed or sent by a delivery service. All ticket prices for events that occur in the United States are stated in U.S. Dollars.
SpeciXc ticket prices, convenience charges, order processing fees, and shipping/delivery fees will be as stated on the VBO Tickets web site (the "Site") and will be as shown in the "check out" screens displayed when you complete your ticket order.
AVAILABILITY OF TICKETS VirtualBoxOYce.com sells tickets on behalf of promoters, teams, bands and venues, which means VirtualBoxOYce.com does not set the ticket prices or determine seating locations. Promoters generally sell tickets through several distribution points, including online, phone centers, retail locations and box oYces. Most distribution points generally access the same ticketing system database and inventory. Tickets for popular events often sell out very quickly. VBO Tickets does not control ticket inventory or availability.
LIMITATION ON NUMBER OF TICKETS When purchasing tickets through VBO Tickets you are limited to no more than a speciXed maximum number of tickets for each event as shown on the Site. The purpose of this ticket limit is to prevent someone from buying a large number of seats to a popular event and then reselling them to the public at excessive prices or the establishment of other unfair ticket practices.
PAYMENT METHODS VBO Tickets accepts several credit cards as methods of payment. For U.S. venue events, VBO Tickets accepts American Express, Visa, MasterCard, and Discover.
ORDER CONFIRMATION After completing your on-line order, VBO Tickets sends you an email with your ticket purchase conXrmation number and other information relevant to your purchase and the event. If you do not receive such an email with a conXrmation number within one day of placing your order or if you experience an error message or service interruption after submitting payment information that probably means your order was not properly completed. In that case it is your responsibility to conXrm with the VBO Tickets Customer Service Department that your order has in fact been properly placed. You are the only one who will know that you did not get a conXrmation email so only you will be aware of any problem with your order. VBO Tickets will not be responsible for losses (monetary or otherwise) if you assume that an order was placed when it was not or if you assume that an order was not placed when it was. So, if you fail to receive a prompt and accurate conXrmation email, you must contact our customer service department immediately to resolve the problem.
DELIVERY OF TICKETS Different combinations of delivery methods may be offered, depending on several factors which include but are not limited to the location of the venue for the event, your location, the amount of time between the date you place your order and the date of the event. Please carefully review the list of delivery methods offered during the purchase process and pick the one which you think will most likely meet your needs. For example, if you choose Xrst class mail delivery during the Christmas season for an event that will occur three days after the date you place your order that may be a poor choice as your tickets may not arrive in time.
There are NO REFUNDS in the event of any late delivery of any tickets. Generally, one or more of the following delivery options, at varying prices, are available:
Standard Mail - for purchasers with a delivery address in or outside the United States. Print Your Own Ticket - for events and Promoters who authorize this service.
Will Call - for events that occur in the United States. FedEx/UPS - for purchasers with a delivery address in or outside the United States.
VBO Tickets ERRORS IN PRICING If the amount VBO Tickets posts on its Site for a ticket is incorrect for any reason VBO Tickets will have the right to cancel that ticket (or the order for that ticket) and refund to you the full amount that you paid including all fees and charges. This will apply regardless of whether the error resulted from human error or a transactional malfunction on the Site or other VBO Tickets operated system.
ORDERING ERRORS Because VBO Tickets' authority is strictly limited by the rules of the Promoter, VBO Tickets cannot offer refunds for customer ordering errors. Once an order is placed those tickets are removed from inventory and are not available for purchase by others. Furthermore, VBO Tickets has no ability to audit the causes for customer ordering errors. Therefore, if you "meant" to order one (1) ticket but ordered eleven (11) tickets, no refunds will be made. Before an order is complete the number of tickets and charges are shown on your computer screen and you are asked to review the order and accept it. Most ordering errors should be caught by users during this review and acceptance process. Once you conXrm and accept an order, there will be no refunds.
LOST OR DESTROYED TICKETS VBO Tickets is only an agent for the Promoter and VBO Tickets is required to follow the Promoter's rules and policies. These policies prohibit VBO Tickets from making any refunds or replacements whosoever for any lost, stolen, undelivered, mis-delivered, late delivered or destroyed tickets. Once a ticket has been deposited in the mail or with a courier service or sent to you electronically, there will be NO REFUNDS even if the ticket is lost in transit, stolen, arrives late, or is destroyed.
CHANGES IN EVENT PROGRAM Events often have more than one performer or type of entertainment. Usually in these circumstances there will be a main or headliner performer and others, generally described as "opening acts". If the headliner's performance is cancelled, then refunds will be governed by the Promoter's and VBO Tickets cancellation policies. Opening acts are subject to change or cancellation at any time without notice. If one or more opening acts change or fail to appear, there will be no exchanges, refunds or discounts. No refund will be owed if an opening act is changed or canceled.
CANCELED EVENTS Occasionally, events are canceled or postponed by the Promoter. Should this occur, we will attempt to contact you to inform you of whatever refund or exchange procedures may apply to that event. Generally speaking, refund and exchange policies are not up to VBO Tickets but are controlled by the Promoter.
While VBO Tickets tries to obtain the Promoter's advance agreement to authorize a full return of all ticket prices, convenience charges, order processing fees and delivery fees in the event that the event is cancelled, VBO Tickets cannot guarantee any refunds or exchanges absent the agreement of the Promoter for the event in question. If you purchase a ticket through VBO Tickets and a refund is authorized, then VBO Tickets will generally implement the refund by issuing a credit to the credit card that was used to pay for the tickets in question. Generally you will only be able to receive the refund by physically returning the actual tickets to VBO Tickets. In order to receive a refund or an exchange that may be offered, you will have to comply with the Promoter's rules and deadlines. When VBO Tickets issues you a refund for a ticket, it will issue a refund of the amount actually paid for the ticket, minus the processing fee, and the convenience charge. VBO Tickets will not refund any shipping, mailing or delivery charges actually paid. If a credit card was used to make the refunded purchase, then only that actual credit card will receive the credit for the refund.
VBO Tickets will NOT be liable for and will not pay or reimburse any travel, lodging, meals, or any other expenses that you or anyone else may have incurred in connection with a cancelled or postponed event. If an event is canceled, please contact us for information on receiving a refund. If the event was moved or rescheduled, the venue or promoter may set refund limitations. Contact us for exact instructions. Please make sure to include/provide your account number or conXrmation number so we can expedite your refund if one has been authorized by the Promoter.
LIMITATION ON VBO Tickets LIABILITY A. EVENT RELATED INJURIES OR LOSSES At sporting events balls, pucks or other materials may enter the spectator area and cause an injury. There is always the possibility of Xghts, Xres or other injuring causing occurrences. VBO Tickets has no control over the event. YOU HEREBY AGREE THAT VBO Tickets WILL HAVE NO LIABILITY TO YOU OR ANY OTHER TICKET HOLDER WHOSE TICKETS WERE PURCHASED THROUGH VBO Tickets FOR ANY LOSSES, DAMAGES, DEATH OR INJURY SUFFERED IN CONNECTION WITH THE EVENT.
B. DAMAGES LIMITATION ON VBO Tickets' LIABILITY IN NO EVENT FOR ANY REASON OR CAUSE UNDER ANY LEGAL THEORY WILL VBO Tickets BE LIABLE TO YOU FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES OR BUSINESS OPPORTUNITIES, EVEN IF VBO Tickets HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
C. NO WARRANTIES VBO Tickets DOES NOT PROMISE THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR THAT IT WILL PROVIDE SPECIFIC RESULTS FROM USE OF THE SITE OR ANY CONTENT, SEARCH OR LINK ON IT. THE SITE AND ITS CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS.
VBO Tickets CANNOT AND DOES NOT INSURE THAT MATERIAL YOU MAY DOWNLOAD FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES.
VBO Tickets DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING DISCLAIMING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. VBO Tickets WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ITS SITES OR THE PURCHASE OF ANY TICKETS TO ANY EVENTS, INCLUDING WITHOUT LIMITATION, NO LIABILITY FOR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES. VBO Tickets MAKES NO GUARANTEE OF ANY SPECIFIC RESULT FROM USE OF ITS SITES OR USE OF THE VBO Tickets SERVICE OR THE QUALITIES OR CHARACTERISTICS OF ANY EVENT.
D. NO LIABILITIES FOR ACTS OF THIRD PARTIES VBO Tickets DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES, INCLUDING BUT NOT LIMITED TO OTHER TICKET BUYERS, ADVERTISERS, SPONSORS ON THE SITE, OR PROMOTERS IN CONNECTION WITH THE VBO Tickets SERVICE, THE EVENT ITSELF, OR OTHERWISE RELATED TO YOUR USE OF THE SITE AND/OR THE VBO Tickets SERVICE.
YOU AGREE THAT VBO Tickets WILL NOT BE RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH THE SALE OF TICKETS, THE USE OF THE SITE, ATTENDANCE AT THE EVENT OR CANCELLATION OF THE EVENT OR PERFORMANCE FOR WHICH THE TICKETS ARE PURCHASED.
EVENTS ARE CONTROLLED BY THE EVENT PROMOTER VBO Tickets acts only as a ticket selling agent of the event Promoter. All aspects of the event itself are controlled strictly by the Promoter, venue or other third parties. VBO Tickets does not set ticket prices, the time or date of the event, the content of the event, the nature of the performance, type or arrangement of seating, availability of medical, security or other facilities, parking, access, transportation or any other aspect. Further, Promotes and venues set their own rules and regulations for attendance at events, including security policies, search policies, alcoholic beverage policies, ejection policies, refund, cancellation and rescheduling policies and the like. By purchasing a ticket through VBO Tickets you agree that VBO Tickets will have no liability for any such policies or activities on behalf of the Promoters or any third party and that any complaints you may have with regard to the event or its cancellation or rescheduling, its content or any other aspect of the event will be directed solely to the Promoter and/or the venue and NOT to VBO Tickets and that VBO Tickets will not be liable for any such complaints you may have.
A. PROMOTER'S RULES AND REGULATIONS Promoters and venues often prepare their own rules and regulations concerning the conduct of events. All tickets sold by VBO Tickets are sold with the understanding that the ticket may be used by the purchaser only subject to and in accordance with the Promoter's and/or venue's rules and regulations. By purchasing a ticket through VBO Tickets you acknowledge and agree that your purchase of the ticket and use of the ticket will be subject to those rules and regulations.
B. RECORDING OF EVENTS Typically Promoters have a recording policy which prohibits the recording, transmission or reproduction of any description, account, picture, sound or other aspect of the event. Should you violate the Promoter's rules prohibiting recording of an event you may be ejected and you may
be subject to such other actions as the Promoter or the venue may deem appropriate. Often the events themselves, including portions of the audience are recorded. By purchasing a ticket through VBO Tickets you hereby grant permission to the Promoter and/or venue to utilize your image, likeness, actions or statements in any live or recorded audio, video or other photographic display or other transmission, exhibition, publication or reproduction made of or at the event, regardless of whether or not the recording took place before, during or after the performance. Such permission is granted for recording and transmission in any medium and without further authorization by you or compensation to you.
C. EJECTION FROM EVENT BY PROMOTER Typically Promoters have a recording policy which prohibits the recording, transmission or reproduction of any description, account, picture, sound or other aspect of the event. Should you violate the Promoter's rules prohibiting recording of an event you may be ejected and you may be subject to such other actions as the Promoter or the venue may deem appropriate. Often the events themselves, including portions of the audience are recorded. By purchasing a ticket through VBO Tickets you hereby grant permission to the Promoter and/or venue to utilize your image, likeness, actions or statements in any live or recorded audio, video or other photographic display or other transmission, exhibition, publication or reproduction made of or at the event, regardless of whether or not the recording took place before, during or after the performance. Such permission is granted for recording and transmission in any medium and without further authorization by you or compensation to you.
Promoters and venues reserve the right, without any refund to you, to refuse admission to you or eject you if the Promoter or venue management considers your conduct to be obnoxious, vulgar, disorderly, abusive or disturbing or if the Promoter or venue management believe you have failed to comply with the Promoter's or venue's rules. Breach of the terms of the Promoter's or venue's rules and regulations will terminate your right to attend the event and will subject you to ejection from the event without a refund.
The Promoter considers the ticket to be a revocable license for admission to an event and admission may be refused and the license cancelled for violation of the Promoter's rules. Further, the Promoter will have the right to cancel your ticket without cause and in such case the Promoter's only obligation will be to refund to you the ticket's face amount. You have no right to redeem or cancel a ticket for cash.
D. ALCOHOLIC BEVERAGES AND PROHIBITED ITEMS The Promoter's rules and regulations typically prohibit alcoholic beverages, illegal drugs, weapons of all types, cameras, recording devices and other items. By purchasing a ticket through VBO Tickets you understand and agree that your attendance at the event will be subject to the Promoter's rules and regulations, including being subject to the Promoter's policy prohibiting certain items and materials. If you attempt to bring prohibited materials into the event the Promoter may seize them and/or may refuse you admission without a refund.
E. SEARCHES By purchasing a ticket through VBO Tickets you automatically become subject to the Promoter's and venue's rules and regulations which often include a search policy. By purchasing this ticket through VBO Tickets you consent to the Promoter's rules, including giving your consent to searches and you waive any claims that may arise as a result of any such search. If you attempt to attend the
event and refuse to allow yourself to be searched, the Promoter may deny you entry to the event without refund or other compensation. Similarly, if during a search, prohibited materials such as alcohol, weapons, drugs, recording devices, etc., are found, the Promoter or venue may refuse you admittance without refund or may conXscate such prohibited materials.
F. UNLAWFUL ATTEMPT TO RESELL TICKETS Many jurisdictions and venues have "scalping" and other laws which deXne what is an illegal resale of a ticket. An attempt to illegally resell your ticket is grounds for seizure of the ticket and cancellation by the Promoter and/or venue without compensation. A ticket purchased through VBO Tickets may not be used for the purposes of advertising, promotion, contests or sweepstakes without the written authorization of the Promoter.
INDEMNITY By purchasing a ticket through VBO Tickets, you agree to indemnify VBO Tickets and to hold VBO Tickets and its oYcers, directors, agents, employees, contractors and principals, harmless from any loss, cost, liability, claim or demand, including reasonable attorneys' fees incurred by VBO Tickets, in connection with any third party claim, demand or liability, which claim or loss is based on, related to or arises out of your use of the Site or your purchase of a ticket through the Site, or your attendance at the event for which the ticket was issued except to the extent that the claim or loss was due to the negligent or wrongful conduct of VBO Tickets.
JURISDICTION AND VENUE If you have a dispute and your dispute involves an event (or a ticket for an event) that is located in the United States, then the dispute will be governed by the laws of the State of California without regard to its coneict of law provisions and you hereby consent to personal jurisdiction in the courts in Santa Clara County, California and you agree to bring all actions, exclusively in state and federal courts located in Santa Clara County, California.
If you have a dispute regarding the Site but not regarding an event (and not regarding a ticket for an event), then if you are accessing the Site from the United States you agree that the dispute will be governed by the laws of the State of California without regard to its coneict of law provisions and you consent to personal jurisdiction, and agree to bring all actions, exclusively in state and federal courts located in Santa Clara County, California
Bethesda Big Train Terms and Conditions
THIS EVENT TICKET IS A REVOCABLE LICENSE. HOLDER ACCEPTS ALL RISK SET FORTH HEREIN.
By using this ticket, each ticket purchaser, ticket holder and/or ticket user, on behalf of themselves and any accompanying children agrees to the terms and conditions herein from Bethesda Big Train Baseball and the Bethesda Community Base Ball Club, available at Shirley Povich Field or online at www.bigtrain.org.
Ticket Holder General Acknowledgements
By use of this ticket, the Ticket Holder acknowledges and agrees that: (a) the Ticket Holder shall not transmit or aid in transmitting any Game Information in any media, without the express written or verbal consent of the representatives of the Bethesda Big Train, the Cal Ripken Collegiate Baseball League (CRCBL), or any other member club of the CRCBL; (b) the Big Train, the CRCBL, and the other member clubs of the CRCBL are the exclusive owners of all copyrights and other proprietary rights in the game, related activities, and game information; and (c) the Released Parties shall have the perpetual and unrestricted right and license to use the Ticket Holder’s name, image, likeness and/or voice in any broadcast, telecast, photograph, video and/or sound recording taken in connection with the event for all purposes and in all media known and unknown throughout the universe. Breach of any terms contained herein will automatically terminate the license granted by this ticket. The Big Train reserves the right to change the date and/or start time of any event without notice, and without entitling the Ticket Holder to a refund or exchange under extreme circumstances.
ASSUMPTION OF THE RISK
WARNING: The Ticket Holder assumes all risk, danger, and injury incidental to the game of baseball or related activities incidental to the event, whether occurring before, during or after the actual playing of the game, including (but not limited to) the danger of being injured by thrown or broken bats, thrown or batted balls or other objects, or by others in attendance. Further, the Ticket Holder agrees that the Released Parties and each their respective owners, shareholders, partners, agents, players, officers, directors, contractors, and employees are not liable for injuries or loss of or damage to personal property resulting from such causes and Holder releases and holds harmless such persons and entities, regardless of whether any injury or loss is caused by any person’s negligence or otherwise. Batted or thrown balls and bats and other objects can enter spectator areas with great force. Risk cannot be avoided if you attend games. If you would like to lessen your risk, the Big Train will exchange your ticket for one in a REMOTE AREA SHIRLEY POVICH FIELD or, in the event of a sellout, will refund or exchange the ticket any time before the first pitch is thrown. The Big Train reserves the right to expand its use of netting; no refunds or exchanges will be issued.
COVID-19 AND OTHER COMMUNICABLE DISEASE NOTICE
This section is an acknowledgement and express assumption of risk and release of liability in any way related to or arising from being exposed to or contracting COVID-19 or other Communicable Disease in and around any part of Shirley Povich Field.
WARNING: By using this ticket, the Ticket Holder acknowledges and confirms, both now and in the future, that the Ticket Holder understands and expressly assumes the risk that Holder and any Accompanying Party may be exposed to COVID-19 or other Communicable Disease. Holder expressly understands that these risks include contracting COVID-19 or other Communicable Diseases and the associated dangers, medical complications, and physical and mental injuries, both foreseen and unforeseen, that may result from contracting COVID-19 or other Communicable Diseases.
Ticket Holder further acknowledges and understands that:
a) any interaction with the general public poses an elevated, inherent risk of being exposed to and contracting Communicable Disease, including, but not limited to, COVID-19; and
b) it cannot be guaranteed that Holder or any Accompanying Party will not be exposed to COVID-19 or other Communicable Disease, and that as such, potential exposure to or contraction of COVID-19 or other Communicable Disease are risks inherent in Holder’s decision to use this ticket and cannot be eliminated.
COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE REGARDLESS OF PRECAUTIONS THAT MAY BE TAKEN. TICKET HOLDER, ON THEIR BEHALF AND ON BEHALF OF ANY ACCOMPANYING PARTIES, AGREES TO (1) ASSUME ALL RISKS ASSOCIATED WITH COVID-19 AND OTHER COMMUNICABLE DISEASE, AND (2) COMPLY WITH ALL RELATED HEALTH & SAFETY POLICIES OF THE BETHESDA BIG TRAIN AND/OR THE MARYLAND-NATIONAL CAPITAL PARK AND PLANNING COMMISSION.
Child Safety Restrictions
For safety reasons, children under the age of 13 are NOT permitted to exit the ballpark and/or enter the parking lot without Adult supervision. For the purpose of this policy, an Adult is defined as any individual over the age of 18. Shirley Povich Field is located in Cabin John Regional Park, a public park in which many people enter and exit the park freely and at any time. Due to Shirley Povich Field's close proximity to the road and a shared public parking lot, allowing children under the age of 13 to exit Shirley Povich Field without Adult supervision is unsafe.
Newsletter Emails
Through the purchase of this ticket for Bethesda Big Train Baseball, the Ticket Holder consents to receive newsletter emails from the Bethesda Big Train and Bethesda Community Base Ball Club via Constant Contact. Ticket Holder can unsubscribe to these emails at any time by clicking on “Unsubscribe” at the bottom of a newsletter email and proceeding through the steps that follow.
Prohibited Items and Conduct
The Bethesda Big Train may determine, in its sole discretion, prohibited items for all events. The use of foul or abusive language or obscene or threatening gestures, fighting, attempts to enter the field or to cause objects to enter the field, and irresponsible or underage consumption of alcoholic beverages, and any other action deemed dangerous or inappropriate may result in the guest being ejected, refused initial admission, or arrested, without refund.
Prohibited Items Include, but are not limited to:
- Glass containers of any kind
- Large hard coolers or ice chests
- Non-collapsible umbrellas
- Brooms, poles, and staffs of any kind
- Weapons (including, without limitation, pocketknives), fireworks, and other illegal substances
- Animals (except service animals)
- Beach balls and other inflatable items
- Laser pens and laser pointers
- Alcohol not purchased at Shirley Povich Field
- Skateboards, hoverboards, and wheeled footwear
- Drones and other unmanned aerial vehicles (including, without limitation, airborne drones which are prohibited by law)
- Self-defense sprays (including, without limitation, pepper spray and mace)
- Toy guns or toy knives (including, without limitation, water guns)
- Any other item deemed dangerous or inappropriate
The Big Train may modify the Prohibited Items list at any time or in connection with specific events.
Violators of any laws will be refused admission, asked to leave, or ejected from the ticketed areas.
Rainouts and Postponements
In the event of rainouts or other circumstances requiring the postponement of the game identified by the game number hereon or the event, refer to bigtrain.org or the handle @gobigtrain on social media for the policy applicable to the affected game and retain possession of this ticket/receipt as it may need to be presented at a later time. Ticket Holder will be emailed by a Big Train representative with information on rescheduled games or ticket exchanges.
Resale Terms
No resale of any ticket distributed by the Bethesda Big Train is permitted in any manner and may not be used for commercial or trade purposes (including, but not limited to, contests, promotions, sweepstakes, or raffles) without the express written or verbal consent from a front office representative of the Bethesda Big Train.
Smoking and Tobacco
The use of tobacco or vaping is strictly prohibited in Cabin John Regional Park. Violations will result in immediate removal from the stadium and revocation of this ticket without a refund or any other compensation.
Use of Derogatory Language
The Bethesda Big Train will not tolerate the use of “Derogatory Language” at Shirley Povich Field. Derogatory Language means offensive language concerning another person’s race, color, ethnicity, sex, gender, religion, disability, age, sexual orientation, gender identity, gender expression, or national origin. Guests are encouraged to report any use of Derogatory Language, whether it is directed at players, players family members, umpires, other baseball personnel, staff members, or other guests, to the nearest Big Train staff member.
ADDITIONAL TERMS AND CONDITIONS:
- Re-entry is permitted upon exiting the Ballpark by notifying Big Train staff of your intent to re-enter.
- Event dates, times, and promotions subject to change without notice. Visit bigtrain.org or our social media with the handle @gobigtrain for updated game information.
- All seating based on availability.
- Sections and pricing for single game tickets are subject to the day of game market-based demand changes.
- Toddlers and small children are admitted into Shirley Povich Field without a ticket and must be seated on the lap of an accompanying adult.
- If you purchase tickets, you may receive messages via e-mail from the Big Train.
THE BETHESDA BIG TRAIN RESERVE THE RIGHT TO EDIT THESE TERMS AND CONDITIONS AT ANY TIME.
